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Whether you have a question about products, need help with an order, or just want to say hello, our friendly team is ready to assist you within 2 hours.
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Mon–Sun, 8am–8pm
+254 756 630 248For detailed inquiries
tlorraine0@gmail.comVisit Us
Fedha Estate, Nairobi
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OUR TEAM
Meet the People Behind BEe Unique
Friendly faces ready to help you with anything you need. Reach out directly via WhatsApp!
Lorraine
Founder & CEO
Passionate about making parenting easier for Kenyan families.
Message Lorraine
CUSTOMER LOVE
What Parents Say
Real feedback from real Kenyan parents who trust BEe Unique.
"Lorraine helped me pick the perfect stroller for my twins. She responded on WhatsApp in under 30 minutes and even gave me a discount code!"
Wanjiku M.
Nairobi • Verified Buyer
"I had an issue with my delivery and James sorted it out same day. The customer service here is better than any other baby shop I've used."
Otieno K.
Kisumu • Verified Buyer
"Amina knows EVERYTHING about baby products. She recommended a breast pump that saved me so much time. Forever grateful! ♥"
Njeri W.
Mombasa • Verified Buyer
QUICK ANSWERS
Before You Message Us...
Check these common questions — you might find your answer instantly!
Nairobi: Same-day or next-day delivery. Other counties: 2–4 business days. We dispatch orders placed before 2pm on the same day!
Track your orderWe accept returns within 7 days of delivery for unused items in original packaging. Defective items can be returned within 14 days for a full refund or exchange.
Yes! We offer Cash on Delivery (COD) within Nairobi and Mombasa. For other areas, we accept M-Pesa, bank transfer, or card payments before dispatch.
Every product page has a detailed size guide. You can also WhatsApp Amina (our product specialist) with your baby's age/weight for personalized recommendations!
Orders can be modified or cancelled within 1 hour of placing them. Contact us immediately via WhatsApp and we'll do our best to help!
Yes! Visit us at Fedha Estate, Gate 1, Embakasi, Nairobi. You can also book a private shopping appointment — see the form below.
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BEe Unique Showroom
Fedha Estate, Gate 1, Embakasi, Nairobi
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Opening Hours
Mon–Sun: 8:00 AM – 8:00 PM
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